Hostgator Inc. was founded by Brent Oxley in his college dorm back in 2002. The web company grew from a one-person operation to one with hundreds of employees over the years. In 2012, Brent sold the company to Endurance International Group (EIG) for an unofficial figure of $225 million. EIG today holds the largest number of web hosting brands under its corporate umbrella. These brands include BlueHost, iPage, FatCow, HostMonster, Pow Web, Easy CGI, Arvixe, eHost, A Small Orange, and more.
In short Hostgator is a great hosting solution. In particularly Hostgator Cloud Hosting Plans are highly recommended for its reasonable pricing and newbies-friendly setup. Their strong server performance and cheap signup fees make them particular right for bloggers who want a simple web host.
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1. HostGator is a Reliable Service Provider?
Uptime is the lifeblood of a website. If your web service goes down, nobody can access your website. Not only does that potentially anger visitors, but if Google notices, you may get penalised on your search rankings. Thankfully, HostGator does offer an uptime guarantee. The company c server uptime and will refund your money should the uptime fall short:
2. HostGator Servers are Very Fast (Response Time < 200ms)
I ran multiple speed tests on my test website at Hostgator using the Bitcatcha speed test utility. Their servers show remarkable performance with a response speed of well within 200ms. That’s excellent performance even by Google standards.
The only location that offered a slightly longer response was from Mumbai. However, you can expect incredible speeds from both the East and West coasts within the US. Here, response times dropped to an average of 45ms.
3. Free Site Migration for All New Customers
Hostgator offers to help new customers migrate one website to their service. This free migration is helpful if you’re moving here from another hosting service. While some hosts do offer free migration, it isn’t a universal standard. I’ve seen hosting companies try to charge hundreds of dollars for a single migration!
4. Good Support via Multiple Channels
Support from HostGator comes via multiple channels and includes 24×7 live chat, telephone, forums, ticketing system, and Twitter. Today, not many companies are willing to go the extra mile to help their customers. The company also hosts a comprehensive customer support knowledge base for those who hate to wait and like to solve the problem in their own hands. These support channels combined make HostGator support have massive potential. Do note, however, that not everyone is happy with their after-sales service. That isn’t surprising given that EIG took over, but at least the options remain.
5. 45-day Money-back Guarantee
Many hosting companies offer customers a standard 30-day money-back guarantee. At HostGator, they’ll give you a little extra time to assess the quality of service. You get 45-days to decide if you want to continue using Hostgator. Having an extended money-back guarantee is a good sign that the service provider is confident in what they offer. If the service isn’t excellent, they stand to lose a lot. This 45-day guarantee applies to most of their hosting products, including shared, reseller, and VPS hosting.
6. HostGator Has Solid Customer Testimonials
All web hosting companies will have good and bad customer testimonials. The key to understanding their real quality is knowing which to believe. That means choosing seasoned website owners who know what they’re doing.
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